A regulatory term referring to a natural or legal person that purchases.
Customer is part of the formal vocabulary used in digital product passports, product sustainability information, durability, and ecodesign compliance. For this glossary, the key point is understanding how the source defines the term and where that definition sits within broader compliance or data requirements.
Regulation (EU) 2024/1781 establishing a framework for the setting of ecodesign requirements for sustainable products
a natural or legal person that purchases, hires or receives a product for their own use whether or not acting for purposes which are outside their trade, business, craft or profession;
Reference: Article 2, point 35
In practice, this term matters when mapping who is responsible for obligations, declarations, market placement, recordkeeping, or due-diligence steps within digital product passports, product sustainability information, durability, and ecodesign compliance.
For Minespider, customer is best treated as a responsibility and workflow term. The important question is which actor, document, or compliance step the source is actually assigning through this definition.