Glossary term

distance selling

An ESPR sales-channel term for offering products for sale, hire, or hire purchase online or through other remote sales channels where the customer cannot physically access the product.

1 official sourceSingle-source term

What does distance selling mean?

Distance selling covers offers for sale, hire, or hire purchase made online or through other remote channels where the potential customer cannot physically access the product. Remote offers can hide the product-information gap until checkout, so the implementation risk is that passport links, labels, warnings, or compliance notices exist physically or in back-office files but are not available at the remote point where the customer makes the decision.

Source context

ESPR Article 2, point 56 focuses on offers made online or through other distance-sales means where the potential customer cannot physically access the product. Keep the concept tied to the offer and customer-access context rather than to product type, platform brand, or compliance status.

Official definitions by source

ESPR

Regulation (EU) 2024/1781 establishing a framework for the setting of ecodesign requirements for sustainable products

the offer for sale, hire or hire purchase of products, online or through other means of distance sales, whereby the potential customer cannot physically access the product;

Reference: Article 2, point 56

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Practical application

Use a sales-channel record with remote-offer page, product identifier, pre-purchase information, passport access point, label image, required notice, marketplace actor, offer timestamp, customer geography, and fallback link if the physical data carrier is not accessible. The record should prove what the customer could see before purchase, hire, or hire purchase.

Minespider commentary

Distance selling is a digital-channel term linking online offers to product compliance evidence. It is a remote-offer control: product data, passport access, and compliance notices must be available at the digital decision point, not only on the physical product or in back-office files.

Common confusions

  • Treating distance selling as a product category rather than a sales-channel and access-context term.
  • Assuming an online offer automatically satisfies product-information, label, or passport-access obligations.
  • Forgetting that hire and hire-purchase offers can fall within the distance-selling wording, not only ordinary e-commerce sale.

Related regulations