Glossary term

fulfilment service provider

A commercial provider offering at least two specified handling services without owning the products.

Officially defined term1 formal definition

What does fulfilment service provider mean?

Under EU market-surveillance law, this role covers providers offering at least two of warehousing, packaging, addressing and dispatching without product ownership, subject to listed postal, parcel and freight exclusions. Battery-specific handling duties can also apply. The role alone does not transfer every manufacturer's compliance obligation to the provider.

Minespider working definition

A fulfilment service provider is an actor meeting the source-specific combination-of-services test and exclusions, not every logistics provider.

Common boundary mistakes

Exclusions matter.

Source context

Regulation (EU) 2019/1020 Article 3(11) sets a two-service threshold and excludes specified postal, parcel and freight services.

Official definitions by source

EU Market Surveillance Regulation

EU Market Surveillance Regulation

‘fulfilment service provider’ means any natural or legal person offering, in the course of commercial activity, at least two of the following services: warehousing, packaging, addressing and dispatching, without having ownership of the products involved, excluding postal services as defined in point 1 of Article 2 of Directive 97/67/EC of the European Parliament and of the Council (1), parcel delivery services as defined in point 2 of Article 2 of Regulation (EU) 2018/644 of the European Parliament and of the Council (2), and any other postal services or freight transport services;

Formal definition in the cited source and edition; scope and application follow that instrument. Consolidated EUR-Lex text is a documentation tool; the Official Journal text is authentic.

Reference: Article 3(11)

View official source

Definition status

Officially defined in the cited source. The verbatim source passage is shown separately from Minespider’s explanatory text; applicability follows that source.

Practical application

Record the actual combination of services provided and check the postal, parcel and freight exclusions.

Minespider commentary

Record which two covered services are provided and test the listed exclusions before treating a logistics counterparty as in scope.

Common confusions

  • Exclusions matter.

External references

EU Market Surveillance Regulation

Source anchor; see source context and definition status.

Open reference

EU Battery Regulation

Source anchor; see source context and definition status.

Open reference

Directive 97/67/EC footnote in Article 3(11)

Footnote (1) attached to the postal-services citation in the quotation.

Open reference

Regulation (EU) 2018/644 footnote in Article 3(11)

Footnote (2) attached to the parcel-delivery citation in the quotation.

Open reference